Last Updated: 20 December 2023
Introduction
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data under the General Data Protection Regulation (GDPR).
What data do we collect?
Spain House Hunting collects the following data:
- Personal identification information (Name, email address, phone number).
- Property preferences and requirements.
- Any other information that you voluntarily supply when you submit any of the contact forms on our website.
- Technical data such as; IP address, pages viewed on our website, your login data (your password is encrypted), device and browser type.
How do we collect your data?
You directly provide Spain House Hunting with most of the data we collect. We collect data and process data when you:
- Register online to search for properties.
- Contact any of the estate agencies listed on our website via the contact forms.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Spain House Hunting collects your data so that we can:
- When you submit your details on a certain property on our website, we will send your details to the estate agency that has advertised that property and they will be responsible for contacting you with more information.
- Email you properties that may be of interest to you based on your search criteria.
- Email you relevant marketing information and promotions.
How do we store your data?
Spain House Hunting securely stores your data on a highly secure server with firewalls provided by our service partner.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Marketing
Spain House Hunting would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
If you no longer wish to be contacted for marketing purposes, please send an email from the email address you registered with us, and write “Unsubscribe” in the subject line to privacy@spainhousehunting.com.
What are your data protection rights?
Spain House Hunting would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Spain House Hunting for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Spain House Hunting correct any information you believe is inaccurate. You also have the right to request Spain House Hunting to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Spain House Hunting erase your personal data.
The right to restrict processing – You have the right to request that Spain House Hunting restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Spain House Hunting’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Spain House Hunting transfer the data that we have collected to another organization, or directly to you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@spainhousehunting.com.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit all www.aboutcookies.org.
How do we use cookies?
Spain House Hunting uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in.
- Understanding how you use our website.
- Remember the property searches you have made and the pages you have visited.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Spain House Hunting uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Spain House Hunting uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Spain House Hunting sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result and you may not get the best experience when searching for properties.
Privacy policies of other websites
The Spain House Hunting website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Spain House Hunting keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 December 2023.
How to contact us
If you have any questions about Spain House Hunting’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@spainhousehunting.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Spain House Hunting has not addressed your concern in a satisfactory manner, you may contact the Agencia Española Protección Datos (AEPD).
Email: prensa@aepd.es
Address: Agencia Española de Protección de Datos, Calle Jorge Juan, 6. 28001 – Madrid